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Welcome to Cameron Highlands travel forums

(8 posts)

  1. jan
    Webmaster

    Welcome to Cameron Highlands travel destinations forum where you can post information or queries about tourism Malaysia favourite highland resort. Topics can range from which hotel, apartment accommodation to stay, to where to go for sightseeing, food and restaurants, and what to do to have a great relaxing time while having vacation holiday break!

    Posted 11 months ago #

  2. CH traveller
    Member

    Thanks for the set up of this forum Jan. I am living in USA but planning to travel to Cameron Highlands in June. Hope to have lot of fun there and will post any feedback there once I am back again.

    Posted 11 months ago #

  3. jan
    Webmaster

    Welcome then! My wife is planning one too for this May. Said that she needed a break. Also asked bro-in-law and his wife to come along. After all the things they been through for the pass few months, I'm sure they need the break.

    Posted 11 months ago #

  4. idil
    Member

    Just for info....It could be a traffic crunch up there in Cameron Highlands for the first two weeks of June due to the school holidays for Singapore and Malaysia....

    Posted 11 months ago #

  5. whng
    Member

    We 40 over paxs from a company use their facilities. The room is new and good but your staffs need to be more professional.

    1- Not a single employee smiles at me or greet me in the morning.
    2- I ask the restaurant employee 'are they ready for us to come in for breakfast?' was return with an angry look.
    3- My employees was chase away from the buffet table rudely because the restaurant are not ready but then again if not ready why let us enter or why didn't inform the organizer or even me?
    3- My staffs complaint of the BBQ chicken not cook and show the manager (Alan) the blood in the chicken and it was return with 'A little not cook wouldn't kill you!' this come from a manager's mouth is highly unacceptable.
    4- When the nasi goreng runs out, I ask the staffs to have some more as some of my employees has not eaten yet.. The staff say the restaurant has no more rice!!!(What is this???)
    5- As you would understand that 40 over peoples need to have a good preparation and plan such as food & drink volume, control of time and communications with organizer is very important.
    6-I have send a complaint through their De La Fern web site, they didn't reply at all. I guess they are just plain ignorant.

    I will not use this hotel anymore and I advice whoever read this would think twice

    Posted 7 months ago #

  6. jan
    Webmaster

    This Hotel De La Fern need to buck up on their services judging from this post.

    Posted 7 months ago #

  7. whng
    Member

    This is their reply on other forums and also an email was send to me to show remorse.

    It is unfortunate that you have had such an unpleasant experience at the hotel.I empathise with you. At this stage we are still undergoing teething problems but this does not warrant a bad experience for you.
    We sincerely apologise and I have sent an email to you through the event organiser that I trust she will send you.

    This was my response

    Glad that the hotel representative response to the complaint. My intention was to let the real management know what their ground staffs is doing and to correct the matter. I have accepted the shown of remorse by representative and have reply an email to the organizer.

    Posted 7 months ago #

  8. Mr Cameron
    Member

    Any one from KL like to eat Cameron Fresh Corn?
    Now can order in KL!
    U can visit this web:
    http://cameronsweetcorn.blogspot.com/

    Posted 7 months ago #

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